Skip to main content
Find a DoctorGet Care Now
Skip to main content
Search icon magnifying glass

Contrast

Contact

Share

Donate

MyChart

Help

Greenwich Hospital Receives Top Honor for Outstanding Patient Experience

Tuesday, May 14, 2019

Greenwich, CT (May 14, 2019) – For a fifth consecutive year, Greenwich Hospital has achieved Healthgrades 2019 Outstanding Patient Experience Award, placing the organization among the top 15 percent of hospital’s nationwide for patient experience.

“We are particularly proud of this award because it’s based directly on patient feedback. Greenwich Hospital always strives to put the needs of its patients first by continuously looking for innovative ways to enhance the hospital experience,” said Norman G. Roth, president and chief executive officer.

Healthgrades evaluated hospital performance based on patient experience surveys submitted to the Centers for Medicare and Medicaid Services. The 32 survey questions focused on patients’ perspectives of their care, including cleanliness and noise levels in patient rooms, physician and nurse communication, and whether they would recommend the hospital to friends or family. Healthgrades is the leading online source for information about hospitals and physicians.

Greenwich Hospital has multiple initiatives focusing on the patient experience. The hospital’s Patient and Family Advisory Council encourages patients and family members to be active participants in improving the delivery of care. In addition, the hospital’s service excellence committee has met weekly for the past 20 years to review patient feedback and identify opportunities for improvement. Greenwich Hospital ranks in the 95 percentile nationwide for patient satisfaction, according to Press Ganey Associates, the leading source for patient satisfaction data.

Similar Articles

6/18/2025

YNHHS employees honored as 2025 healthcare heroes by the Connecticut Hospital Association

New Haven, CT (June 18, 2025) – Yale New Haven Health is proud to announce that four employees were honored with the 2025 Connecticut Hospital Association (CHA) Healthcare Heroes Award.

6/3/2025

Yale New Haven Health announces the winners of the Health AI Championship

New Haven, CT (June 3, 2025) – On May 27, the Yale New Haven Health (YNHHS) Center for Health Care Innovation hosted the first Health AI Championship, a premier competition designed to showcase groundbreaking applications of artificial intelligence (AI) in healthcare. The competition invited innovators from health systems and hospitals across Connecticut to develop AI-driven solutions that address critical challenges in patient care and healthcare operations.

6/2/2025

Greenwich Hospital launches revolutionary treatment for enlarged prostate

GREENWICH, CT (May 7, 2025) – Greenwich Hospital hosted its annual Nurses’ Day Celebration, recognizing the achievements of the hospital’s staff members who exemplify what it means to go above and beyond to serve their patients, help their coworkers and better the community. There were four awards presented at the ceremony: the Partner-in-Care Award, the Physician Partner-in-Care Award, the COLLABORATIVE Award and the Helen Meehan Award – also known as the Nurse of the Year Award. All honorees were nominated by and voted on by hospital staff.