Visiting Hours and Guidelines

COVID-19 Update:
Visitor Restrictions


To help prevent the spread of coronavirus (COVID-19) and for the safety of our patients and staff, we are currently restricting visitation. Patients are not permitted visitors at this time. Thank you for your cooperation and help in keeping our patients, staff and communities safe.

Exceptions to this policy may be made for neonatal ICU (NICU), pediatric, obstetric and psychiatric units as well as for extenuating circumstances, including those receiving end-of-life care and patients with disabilities who require a support person. We continue to monitor the situation. The visitation restrictions will be amended when appropriate.

Please call the Yale New Haven Health
call center with questions:
833-ASK-YNHH (833-275-9644)



While visitors can help patients to heal, it is important for all of us to recognize the importance that rest and recuperation play in the patient’s healing process. We work hard to make sure patients and visitors have a pleasant experience in a quiet, secure and restful environment.

We ask that visitors respect our Visiting Hours (see below). We encourage families to limit the number of visitors to a patient’s room to as few people as possible at one time. Please consider scheduling family members to visit at different times.

Visitors who have been exposed to a communicable disease such as flu should not visit a patient.

Smoking is not permitted in the hospital or on its grounds.

Rest is an important part of healing

All patients, even new mothers, need rest. Please be considerate of napping patients before visiting. We strongly suggest limiting the number of visitors to two individuals per patient.

Visiting Hours

Parking Garages

Visitor parking is located under the hospital. Elevators from the two parking garages stop on the first floor only.

Restricted Access to the Hospital After Hours

From 9 pm - 5:30 am, all entrances and visitor garages are locked, with the exception of the Emergency Department. During these hours, visitors are asked to park in the Emergency Department parking lot at the rear of the building and enter from there.


Medical/Surgical Patients
Noon – 9 pm

Fathers/Partners, Open Visitation 24/7
Suggested hours for other visitors, noon – 9 pm

2 – 9 pm

7 am – 9 pm
The first 15 minutes each hour.
Two members of the immediate family at a time.

10 am – 9 pm

Locating a Patient

To find a patient's room, please visit the first floor reception desks near the elevators in either the Helmsley Medical Building or Watson Pavilion.

Non-Discrimination Statement

Greenwich Hospital does not restrict, limit or otherwise deny visitation privileges on the basis of disability, race, color, national origin, religion, sex, sexual orientation, gender identity or expression. Same-sex couples are afforded the same access as different-sex couples and next-of-kin.

Check out How We Care For Visitors