Kadian Smith, Food and Nutrition Services, has been recognized for her keen attention to the patient experience. In a letter, a patient described Smith as “friendly, caring, warm, patient, such a joy.”
Smith was also recognized with a RAVE earlier this month by a Labor and Delivery nurse, who shared: “Kadian always goes above and beyond for all of our patients and even their family members. She makes sure patients are cared for and happy with their meal choices. She uses the interpretative tools available to communicate clearly and ensure there are no misunderstandings. We love Kadian!”
At a recent Surgery Service Excellence meeting, Smith was recognized for the way she helped a patient’s daughter plan for multiple meals, as the daughter would not always be available to assist her mother. Smith took the time to share her computer screen, showing the family how dietary restrictions were monitored and how nutritional limits were being respected with every meal.
