Skip to main content
Find a DoctorGet Care Now
Skip to main content
Search icon magnifying glass

Contrast

Contact

Share

Donate

MyChart

Help

Greenwich Hospital Receives Guardian of Excellence Award

Tuesday, November 20, 2018

Greenwich, CT (Nov. 20, 2018) – Greenwich Hospital received the 2018 Guardian of Excellence Award for Outpatient Services last week from Press Ganey, the nation’s leader in in measuring, understanding and improving the patient experience. The award recognizes top-performing health care organizations that consistently excel in patient experience.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year. Greenwich Hospital's Outpatient Department is made up of 37 individual departments.

“Maintaining this level of excellence reflects our ongoing commitment to deliver outstanding care and service every day,” said Norman G. Roth, president of Greenwich Hospital. “All of our employees – from the front-line staff to the medical teams, to those who work behind the scenes – are focused on providing our patients and visitors with the best possible experience.”

Debi D’Alba, Patient and Guest Relations specialist, noted that Greenwich Hospital has a long tradition of service excellence. “This award is a testament to the hard work and dedication of employees, physicians and volunteers from all corners of our organization,” she said.

"We are proud to partner with Greenwich Hospital to support their mission to provide safe, high-quality, patient-centered care.” said Patrick T. Ryan, CEO of Press Ganey. “They are truly dedicated to delivering exceptional care in the communities they serve, and their commitment to capturing and acting on patient experience feedback is a very powerful demonstration of this.”

The Guardian of Excellence Award was presented to Greenwich Hospital at the Press Ganey National Client Conference in Orlando. Fifteen Greenwich Hospital staff members attended the ceremony to receive the award.

Similar Articles

5/8/2025

Greenwich Hospital honors Doris Dubail, RN, with Nurse of the Year

GREENWICH, CT (May 7, 2025) – Greenwich Hospital hosted its annual Nurses’ Day Celebration, recognizing the achievements of the hospital’s staff members who exemplify what it means to go above and beyond to serve their patients, help their coworkers and better the community. There were four awards presented at the ceremony: the Partner-in-Care Award, the Physician Partner-in-Care Award, the COLLABORATIVE Award and the Helen Meehan Award – also known as the Nurse of the Year Award. All honorees were nominated by and voted on by hospital staff

5/1/2025

Greenwich Hospital earns an 'A' Hospital Safety Grade from The Leapfrog Group

Greenwich, CT (May 1, 2025) – Greenwich Hospital has earned an “A” Hospital Safety Grade from The Leapfrog Group, an independent national nonprofit watchdog focused on patient safety, achieving a top score for the Spring 2025 report.

5/1/2025

More than 850 Yale New Haven Health physicians are ‘Top Doctors’

New Haven, CT (May 1, 2025) – A total of 870 Yale New Haven Health (YNHHS)-affiliated physicians have earned a spot on Connecticut Magazine’s 2025 Top Doctors list. The list includes physicians from Bridgeport, Greenwich, Lawrence + Memorial and Yale New Haven hospitals, as well as Northeast Medical Group and Yale Medicine and surpasses the more than 700 providers achieving “Top Doc” status last year. The list will appear in the May issue of Connecticut Magazine.