Contrast

Contact

Share

Donate

MyChart

Help

Greenwich Hospital Receives Guardian of Excellence Award

Tuesday, November 20, 2018

Greenwich, CT (Nov. 20, 2018) – Greenwich Hospital received the 2018 Guardian of Excellence Award for Outpatient Services last week from Press Ganey, the nation’s leader in in measuring, understanding and improving the patient experience. The award recognizes top-performing health care organizations that consistently excel in patient experience.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year. Greenwich Hospital's Outpatient Department is made up of 37 individual departments.

“Maintaining this level of excellence reflects our ongoing commitment to deliver outstanding care and service every day,” said Norman G. Roth, president of Greenwich Hospital. “All of our employees – from the front-line staff to the medical teams, to those who work behind the scenes – are focused on providing our patients and visitors with the best possible experience.”

Debi D’Alba, Patient and Guest Relations specialist, noted that Greenwich Hospital has a long tradition of service excellence. “This award is a testament to the hard work and dedication of employees, physicians and volunteers from all corners of our organization,” she said.

"We are proud to partner with Greenwich Hospital to support their mission to provide safe, high-quality, patient-centered care.” said Patrick T. Ryan, CEO of Press Ganey. “They are truly dedicated to delivering exceptional care in the communities they serve, and their commitment to capturing and acting on patient experience feedback is a very powerful demonstration of this.”

The Guardian of Excellence Award was presented to Greenwich Hospital at the Press Ganey National Client Conference in Orlando. Fifteen Greenwich Hospital staff members attended the ceremony to receive the award.

Greenwich Hospital is a member of Yale New Haven Health. Greenwich is a 206-bed (includes 32 isolettes) community hospital serving lower Fairfield County, Connecticut and Westchester County, New York. It is a academic affiliate of Yale School of Medicine. Since opening in 1903, Greenwich Hospital has evolved into a progressive medical center and teaching institution representing all medical specialties and offering a wide range of medical, surgical, diagnostic and wellness programs. Greenwich Hospital is recognized throughout the healthcare industry as a leader in service and patient satisfaction excellence. Greenwich Hospital has the prestigious Magnet designation from the American Nurses Credentialing Center, the nation’s highest honor of nursing excellence. www.greenwichhospital.org

Similar Articles

6/22/2021

Next generation of physicians graduate from Greenwich Hospital

Greenwich, CT (June 22, 2021) – Looking to the future of health care, Greenwich Hospital celebrated the 46th annual Internal Medicine Residency Program graduating class, which included seven residents and seven interns.

6/18/2021

Patient Experience Improves With Open Mask Frameless Stereotactic Radiosurgery

Greenwich, CT (June 18, 2021) – Undergoing stereotactic radiosurgery (SRS) to treat a brain tumor can be daunting enough, without the added stress of wearing a head frame attached to your skull with pins. Thankfully, patients at Smilow Cancer Care Center in Greenwich now have access to open mask frameless SRS.

6/10/2021

Greenwich Hospital earns Five Star Rating from CMS

Greenwich, CT (June 10, 2021) – Greenwich Hospital has earned a five-star hospital rating from the Centers for Medicare and Medicaid Services (CMS) – the highest distinction offered by the federal agency.

Media Contact

Magaly Olivero
Tel. 203-863-3463
Email