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When asked to rate their hospital experience, patients often give the highest marks to Greenwich Hospital. Greenwich Hospital believes in open communication between patients and caregivers. We greatly appreciate your comments as they help us respond to patient concerns in in a timely, effective and appropriate way.

Please share your non-urgent comments below.

Your comments are monitored during business hours only.

Thank a Caregiver

Your satisfaction and well-being are the best rewards for our work. We are grateful to you for placing your trust in us. However, patients and their families often want to thank their caregivers in a more personal way.

Greenwich Hospital regularly honors employees, volunteers and physicians who have been exceptionally caring, concerned or helpful to patients, families or each other. Each month, a PEACE Award Winner (Patient Experience Award for Caring and Excellence)  is selected from nominations made by patients, visitors and staff.

Nominate an employee, volunteer, or physician for the PEACE Award

If you would like to express your thoughts to an entire nursing unit or department, you may request a certificate be given in your name, with your own words of appreciation. 

Letters, Notes or E-mails

Writing a letter or a note to the hospital president, individuals or entire unit is always appreciated. Hospital policy prohibits employees from accepting individual gifts and gratuities. However, flowers, candy and such, given to an entire unit, are permissible. Contact Patient and Guest Relations at 203-863-4746.

Opportunities for Giving

Gifts to Greenwich Hospital have enabled us to enhance services to the community in many ways. They have supported construction of our hospital, the purchase of vital, state-of-the-art equipment, and many educational and wellness programs. Gifts can be made to honor or remember friends, loved ones or caregivers. Whether large or small, gifts help Greenwich Hospital maintain the highest standards of patient care. Honor your caregiver with a gift to The Fund for Greenwich Hospital and you will ensure the hospital has the financial resources to support the healing work of our physicians, nurses and staff. Your contribution touches everyone. To learn how you can make a difference at Greenwich Hospital Foundation, please contact [email protected], VP & Chief Development Officer, Greenwich Hospital Foundation, 203-863-3861, or visit the Greenwich Hospital Foundation website.

Concerns or Complaints

You may address your concerns or complaints to Greenwich Hospital directly - contact Patient and Guest Relations at 203-863-4746 - or to the Connecticut Department of Public Health or the Joint Commission.

Learn more about your rights as a patient